Dharma Blog

A Practice of Giving

Posted in Dharma's Culture, Social Responsibility.

A Practice of Giving. Earlier last month I came up with an idea about giving since the end of the year is the traditional giving season. It occurred to me that even though our company gives over $100k/year to charitable organizations, as individuals, we might not be exercising the giving muscle​ in a more personal …

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​7 Powerful Strategies to Improve Your ECommerce Site

Posted in Customer Support, Industry News and tagged with , , , , .

What does the phrase e-commerce bring to mind? Amazon? Ebay? Steam? Most people know the big names, and understand that it refers to buying and selling products and services online. What they might not understand is that the concept of e-commerce has grown immensely in recent years. Most business, be they large or small, perform …

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On-Demand Tax Preparation

Posted in Customer Support.

On-Demand Tax Preparation Taxfyle makes filing your taxes easier than ever before and will match you with a licensed CPA specializing in your tax position. All you need to do to get started is to answer a few basic questions and submit your tax documents. Documents can be uploaded from device memory, cloud services, or …

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Recent Election

Posted in Dharma's Culture.

Recent Election. Intellectually, I know that I am not defined by my political views and ideology, but that did not seem to help much after the recent election. In fact, it felt like my glass was much less than half empty – more like bone dry! If you are familiar with the five stages of …

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Support Tip – Fraud

Posted in Customer Support.

Support Tip – Fraud. Tis the season to be fraudulent. Christmas sales have already spiked for our merchants, which is an indication that the economy is benefitting from consumer confidence, but this is also the time of year that we see an upturn in fraud and fraudulent sales activity, particular to web-based retailers. As a …

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Pet Peeve

Posted in Dharma's Culture.

Pet Peeve. Pet Peeve = something that you find particularly annoying. No doubt you have your own list of pet peeves, to which you are always adding. For me, I get particularly triggered by other drivers, as I was reminded of this morning on the way to the ferry. It appeared that someone was just …

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Dharma’s Giving Back – charity: water

Posted in Dharma's Giving Back, Nonprofit, Social Responsibility.

Dharma’s Giving Back – charity: water. charity: water is a non-profit organization bringing clean and safe drinking water to people in developing countries. They invest the money raised into organizations with years of experience to build sustainable, community-owned water projects around the world. Their team works closely to ensure that every dollar is accounted for …

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Merchant of the Month – Cowgirl Creamery

Posted in Merchant of the Month.

Merchant of the Month – Cowgirl Creamery. Legend has it that when Peggy and Sue were exploring names for their budding cheese business, two women on horseback pulled up in front of the barn, hitched their horses to the bike rack and ran into the grocery store for supplies. Ellen Straus, who was visiting at …

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B2B Transactions

Posted in Customer Support.

B2B Transactions. This support tip has to do with merchants who accept credit cards from other businesses, government agencies, and suppliers. The Card Brands (Visa/MC, etc.) have reduced pricing for these types of B2B transactions as long as Level II data is sent along with the authorization request. These business-to-business (B2B) sales require the typical …

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