Dharma Blog

Dharma’s Giving Back – Veteran’s Path

Posted in Dharma's Culture.

veteran's-path

Dharma’s Giving Back – Veteran’s Path. Veteran’s PATH reconnects veterans with strength and service. Through practical tools of meditation and mindfulness, physical and outdoor experiences, and a community of camaraderie, veterans rediscover peace, acceptance, transformation and honor in a new journey forward. Established in 2008 by Lee Klinger Lesser and Chris Fortin, two long-time mindfulness …

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Merchants of the Month – September

Posted in Merchant of the Month.

Merchants of the Month – September. Dharma is highlighting two wonderful merchants this month: Out of the Box Collective and Carolina Morning Designs. The first is a Los Angeles-based farm to home grocery delivery service that provides curated, themed boxes of ingredients for customers to create locally sourced and highly nutritious meals. Fresh fruit and …

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It’s Time

Posted in Dharma's Culture.

it's-time

It’s Time. Mark your calendars for September 22nd, as it’s the autumnal equinox this year. I know, I know, where does the time go? You know, time waits for no one but there’s no time like the present. Time is money and time heals all wounds. Got a little time to kill? Some people are way …

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Clover Point-of-Sale

Posted in Customer Support.

clover point-of-sale

Clover Point-of-Sale.  After having researched and vetted a number of retail point-of-sale solutions over the past two years, Dharma is happy to introduce and endorse the Clover suite of solutions. The market is already full of POS products, but we could not rely on the flexibility, customer support, simplicity, style, and value of what we …

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Support Tip – Void vs. Refund Transaction

Posted in Customer Support.

paid

Void vs. Refund Transaction Many of our support tips are recycled from earlier postings, but I think we have added about a thousand new clients since we last published this support tip. It has to do with the difference between running a Void versus a Refund transaction. The longer, in-depth explanation is here, but this …

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Interpretation

Posted in Dharma's Culture.

interpretation

Interpretation. A few years ago, I was walking with a friend along an oceanside path at Point Reyes National Seashore when we came across a couple coming from the other direction. As we passed them and said hello, we heard a sound which prompted the man to comment on how anyone could be discharging a shotgun …

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More Lawsuits

Posted in Industry News.

more-lawsuits

More Lawsuits In the “sue me, sue you” department, there has been a lot of activity recently, which we’ll highlight: First, back in 2014 the Card Associations, specifically Visa and MasterCard, lost a class action lawsuit over the violation of law in setting Interchange fees. They settled for $7.2 billion … though no payout was …

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Small Business Services

Posted in Customer Support, Industry News, Nonprofit.

small business services

Small Business Services. Dharma is pleased to announce two new additions to our small business services. We’ve recently partnered with Flok for digital loyalty. Retail/restaurant merchants can now ditch punch-cards and engage with your customer base like never before. Send your customers automated notifications/deals, track customer engagement, and even communicate with your customers in real-time. And Dharma …

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Support Tip for June – Please Read Your Welcome Packet!

Posted in Customer Support.

support-tip

Please read your Welcome Packet! In the “we told you so” department, Dharma always sends out a welcome email to our new merchants containing critical, relevant, important, essential, valuable, and helpful information on the use and care of your new merchant account. Things like where to find customer support phone numbers, and how to log …

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